The South African Social Security Agency (SASSA) has introduced a WhatsApp feature to facilitate communication between beneficiaries and the agency. This initiative aims to provide updates on grant payments, application statuses, and other essential details. The WhatsApp number enables users to check their SRD R350 or R370 status, receive notifications, and inquire about grants.
SASSA WhatsApp Number for R350, R370, and SRD
| Feature | Details |
|---|---|
| Service Provider | South African Social Security Agency (SASSA) |
| WhatsApp Number | 082 046 8553 |
| Purpose | Status checks, grant inquiries, application tracking |
| Grants Covered | SRD R350, R370, and other SASSA grants |
| Official Website | www.sassa.gov.za |
SASSA WhatsApp Number: How It Works
SASSA has integrated WhatsApp into its communication system to improve accessibility, especially for those in rural areas. This service helps grant recipients stay updated on their payments and application statuses without visiting SASSA offices.
Also Read: South Africa Electricity Law Updated 2025: A Game-Changer for Energy Reform
Benefits of the SASSA WhatsApp Feature
- Quick access to grant payment information.
- Allows users to check their application status remotely.
- Reduces the need for long queues at SASSA offices.
- Provides real-time responses to queries.
- Helps users track and resolve payment delays.
SASSA R350, R370, SRD WhatsApp Contact Number & Status Check
To enhance convenience, SASSA has designated 082 046 8553 as the official WhatsApp number. Beneficiaries can use this number to:
- Check grant payment updates – Stay informed about the latest deposit schedules.
- Track application status – Verify if your application has been approved, pending, or declined.
- Receive One-Time PIN (OTP) – Retrieve the OTP to access or modify application details.
- Clarify tax concerns – Understand taxable and non-taxable grant amounts.
This WhatsApp feature is particularly beneficial for SRD R350 beneficiaries, who often experience delays in payments and application processing. By using WhatsApp, applicants can get immediate feedback without relying solely on phone calls or in-person visits.
Also Read: 8 SASSA Grants Every South African Should Be Applying for in 2025
How To Check Your SASSA Grant Status Using WhatsApp
Follow these simple steps to check your SASSA grant status via WhatsApp:
- Save the SASSA WhatsApp Number
- Add 082 046 8553 to your phone contacts.
- Send a Message
- Open WhatsApp and type “SASSA”, then send it to the saved number.
- Select an Option
- You will receive an automated response with multiple choices.
- Choose the Relevant Option
- Type “SRD R350 Status” or “Status” to proceed.
- Provide Reference Details
- You will be asked if you have an application reference number.
- Reply “Yes” if you have one or “No” if you don’t.
- Enter Your Registered Phone Number
- Provide the phone number used during the application process.
- Receive Your Status Update
- If your details match, you will receive an update on your application status.
If you do not have a reference number, you may not be able to retrieve your status immediately. However, you can still reapply or request additional assistance through the WhatsApp chat feature.
Frequently Asked Questions (FAQs)
1. Can I apply for a SASSA grant via WhatsApp?
Yes, you can apply for an SRD R350 grant by following the WhatsApp process. Simply save 082 046 8553, start a chat with “SASSA”, and follow the instructions.
2. How long does it take to get a response on WhatsApp?
Responses are automated and usually provided instantly. However, during peak hours, there may be slight delays.
3. What should I do if my status check says “Pending”?
If your application status is pending, it means SASSA is still reviewing your details. You can check back later for updates.
4. Can I update my banking details via WhatsApp?
No, banking details updates must be done through the official SASSA website or office.
5. What if my application is declined?
You can appeal a declined application through the official SASSA appeals process. Contact SASSA via WhatsApp or visit their website for assistance.
Click here to learn more
Abhishek is a passionate technology and business enthusiast. I constantly explore the intersection where innovation meets entrepreneurship. With a keen eye for emerging trends and a deep understanding of market dynamics, I provide insightful analysis and commentary on the latest advancements shaping the tech industry.