Indian Bank has announced its recruitment for the position of Internal Ombudsman on a contractual basis. This highly responsible role involves ensuring effective grievance redressal mechanisms and maintaining customer trust in banking operations.
The tenure for the Internal Ombudsman role is three years, and the position will be based in Chennai, Tamil Nadu. Candidates interested in this opportunity must ensure their applications reach the specified address by January 27, 2025. Below is a detailed overview of the recruitment process, eligibility criteria, and application guidelines.
Post Name for Indian Bank Recruitment 2025
Indian Bank is hiring for the following post:
| Post Name | Type |
|---|---|
| Internal Ombudsman | Contractual |
Age Limit for Indian Bank Recruitment 2025
As per the official notification, candidates applying for the Internal Ombudsman post must not exceed 65 years of age.
Place of Posting for Indian Bank Recruitment 2025
The selected candidate will be posted in Chennai, Tamil Nadu.
Qualification for Indian Bank Recruitment 2025
To be eligible, candidates must hold a Graduate degree in any discipline from a recognized university or institution.
Experience for Indian Bank Recruitment 2025
Candidates must possess extensive experience in banking or financial regulatory services. Key requirements include:
- At least 7 years of experience in one or more of the following areas:
- Banking operations.
- Non-banking finance (NBFC, CIC).
- Regulation and supervision in financial institutions.
- Payment and settlement systems.
- Credit information and consumer protection.
Additionally:
- The candidate must have held a position equivalent to General Manager in another bank or financial institution.
- The candidate must not have previously worked or be currently employed with Indian Bank, Allahabad Bank, or related parties.
Tenure for Indian Bank Recruitment 2025
The Internal Ombudsman position is a three-year contract. This tenure is non-renewable and cannot be extended under any circumstances.
Selection Process for Indian Bank Recruitment 2025
The selection process involves the following steps:
- Scrutiny of Applications: A Screening Committee will review all submitted applications.
- Interview: Shortlisted candidates will be invited for an interview conducted by the Selection Committee.
- Additional Selection Tools:
- If the number of applicants is significantly large, the Bank may introduce a Written Test, Group Discussion, or Preliminary Interview to shortlist suitable candidates.
Application Fee for Indian Bank Recruitment 2025
The application fee is as follows:
| Category | Fee (Inclusive of GST) |
|---|---|
| SC/ST/PwBD Candidates | ₹100 |
| All Other Candidates | ₹1000 |
Payment Details:
Candidates must pay the application fee through Internet Banking, NEFT, or RTGS using the following account details:
| Details | Information |
|---|---|
| Account Name | Engagement of Internal Ombudsman |
| Account Number | 6942794077 |
| Bank and Branch | Indian Bank, Royapettah |
| Account Type | Current Account |
| IFSC Code | IDIB000R021 |
Candidates must include the Reference/UTR Number in their application forms.
How to Apply for Indian Bank Recruitment 2025
To apply, candidates must follow these steps:
- Download Application Form: Visit the official website of Indian Bank and download the prescribed application form.
- Fill the Form: Complete the form with accurate details and attach self-attested copies of all supporting documents.
- Super-scribe the Envelope:
Application for the post of Internal Ombudsman on Contractual Basis - Send the Application to the Following Address:
Chief General Manager (CDO & CLO), Indian Bank, Corporate Office, HRM Department, Recruitment Section, 254-260, Avvai Shanmugam Salai, Royapettah, Chennai, Pin – 600 014, Tamil Nadu. - Submit Before the Deadline: Ensure your application reaches the office by January 27, 2025. Applications submitted after the deadline or in an incomplete format will not be considered.
Key Dates to Remember
| Event | Date |
|---|---|
| Start of Application Submission | Ongoing |
| Last Date to Submit Application | January 27, 2025 |
FAQs
What is the role of the Internal Ombudsman?
The Internal Ombudsman serves as an independent authority to address customer grievances and ensure compliance with banking regulations.
What is the tenure for the Internal Ombudsman position?
The tenure is for three years, and it cannot be renewed or extended.
What is the age limit for applicants?
Candidates must not exceed 65 years of age.
What qualifications are required?
A Graduate degree in any discipline is required.
How much is the application fee?
The application fee is ₹100 for SC/ST/PwBD candidates and ₹1000 for all other candidates.
Where will the selected candidate be posted?
The posting location is Chennai, Tamil Nadu.
Can retired officers apply?
Yes, retired officers equivalent to the rank of General Manager in other banks or financial institutions are eligible.
What is the application process?
Candidates must download the form, fill it out, and send it along with necessary documents to the Indian Bank Corporate Office before January 27, 2025.
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